Find Answers Fast
Quickly navigate to support for common topics like account management, payment queries, market access, order details, product concerns, and data privacy.
Account and login
Trouble accessing your account? Get help with login issues and account management.
Payments and refunds
Information on payment methods, billing inquiries, and refund processes.
Smart market access
Learn how to access and use our smart vending markets.
Orders and receipts
Details about tracking your orders and retrieving purchase receipts.
Product quality
Questions about the freshness and quality of our food and beverages.
Privacy and GDPR
Understand our commitment to your privacy and data protection.
Common Questions Answered
Manage Your Data
Managing your personal information
To initiate account and personal data deletion, navigate to the 'Settings' menu within the application, select 'Account,' and then choose the 'Delete Account' option. Alternatively, you may email our support team for assistance. In accordance with GDPR regulations, identity verification may be required to process your request. Please note that data deletion may take up to 30 days to complete.
Reliable and Compliant
Rest assured that our platform and support services meet established app store standards, providing a secure and trustworthy experience.
  • App store compliance
    Our mobile application is developed in strict adherence to all Apple App Store guidelines and requirements.
  • User trust
    We prioritize building and maintaining user trust through transparent and reliable service delivery.
  • Data security
    Ensuring the security and privacy of user data is paramount in our operational framework.
  • Reliable functionality
    The app's functionality is consistently monitored and updated to guarantee a seamless and dependable user experience.
Reach Our Support Team
Connect with us for seamless support and inquiries regarding our fresh food solutions.
We strive to respond to all inquiries within 1 to 2 business days.
Our operating hours are Monday to Friday, from 09:00 to 17:00 Ireland time.

For prompt assistance, please reach out to our support team by ways below